How do we collect personal data from you?

Based on this Privacy Policy, any information that identifies you or can be used to identify you, such as your name, address, telephone number or e-mail address, is considered “personal information”.

B.V. Floral Concepts may have the data you provide us with in the forms you fill in or through the different e-mail accounts that B.V. Floral Concepts makes available on its website for contact purposes.

This data is processed when you interact with B.V. Floral Concepts in participating or requesting to be considered to participate in activities related to B.V. Floral Concepts, when you apply to any of our job offers, when you interact with the website when you are asked to provide personal data, as described in this Privacy and Cookies Policy; when you register on the website or use certain features without registering.

We ask you to update your personal data as it changes, and always provide truthful information, as we must have your current information.

How do we use personal data of the USERS?

B.V. Floral Concepts informs USERS that the personal data provided and captured will be used for the purpose of:

  • Respond to queries or requests for information that USERS may make;
  • Respond to your job application;
  • The use or provision of services, if any, after registration of the USER, in accordance with the Legal Notice and Legal Conditions for access and use of the Website and the specific conditions of certain services;
  • To customize and improve the tools and functionalities of the website, as well as to guarantee its technical operation;
  • In the event that the USER checks the appropriate box for such purposes, we will keep him / her informed by sending notifications / newsletters by email and / or other electronic means, the content of which will mainly address our services, activities, projects, updates and new features of the website.
  • Use them for any other purpose required or permitted by the applicable law or for which you have given your consent.

Why do we process personal data of the USERS?

B.V. Floral Concepts may process your personal data on any of the following legal bases: (A) legitimate business purposes; (B) when you have given your consent; (C) when it is necessary to comply with B.V. Floral Concepts’s legal obligations and (D) as necessary for the performance of a contract to which you are a party.

Who will be able to access the USER’s personal data?

Depending on the purposes for which personal information is collected, it may be accessed by the following individuals, without distinction:

  • Authorized personnel of B.V. Floral Concepts subject to the applicable data protection laws;
  • Official bodies or third parties in accordance with the applicable legislation;
  • External service providers, with whom we have signed the legally required contracts under which they guarantee the fulfilment of their obligations as data processors.

How do we protect USER’s personal information?

We have implemented the necessary technical measures to protect your data and information from accidental loss, unauthorized access, use and disclosure. However, despite the diligent implementation of such measures, the USER should be aware that security measures are not indefeasible. B.V. Floral Concepts is not responsible for the actions of third parties who, in violation of these measures, access the aforementioned data and information.

We have established procedures for any data security incident.

How long will we keep the USER’s personal data?

B.V. Floral Concepts processes your personal data for the period necessary to comply with the purposes established in this Privacy Policy and will keep your personal information in compliance with applicable legislation.

The criteria we follow for the retention of your data is determined by:

  • The purpose of the data collected and the fulfilment of this purpose.
  • The reasons why the data is collected: e.g. in case of consent, you can revoke it at any time.
  • Required periods of storage according to contractual and legislative requirements.


B.V. Floral Concepts employees and suppliers who have any access to the USER’s data undertake not to disclose or make use of the information they have accessed. The information provided by the USER shall in any case be considered confidential and may not be used for any other purpose than that which B.V. Floral Concepts informs the USER of, where appropriate.

What are the data protection rights of USERS?

USERS may exercise the following rights:

  • Right to request access to personal data: you may ask B.V. Floral Concepts if it is processing your data, and if so, access them.
  • Right to request rectification if the data are inaccurate or complete the data that it is incomplete.
  • Right to request erasure of your data.
  • Right to request restriction of processing: in this case we will only retain them for the exercise or defense of claims.
  • Right to object to processing: B.V. Floral Concepts will no longer process personal data, with the exception that they must continue to be processed for legitimate reasons or for the exercise or defense of possible claims.
  • Right to data portability: in the event that the USER wishes his / her data to be processed by another data controller, B.V. Floral Concepts will facilitate the transfer of his / her data to the new data controller.
  • Right not to be subject to a decision based solely on the automated processing of your personal data.

If you have given your consent for a specific purpose, you may withdraw it at any time, without affecting the lawfulness of the processing based on your prior consent.

To exercise their rights, USERS must send a written communication to B.V. Floral Concepts’s registered office or to the email address indicated in section 1 of this Privacy Policy, including in both cases a copy of their ID card or other equivalent identification document.

In the event that you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the Spanish Data Protection Agency.

Social networks

B.V. Floral Concepts is present on some of the main social networks on the Internet, and acts as data controller for the data published by B.V. Floral Concepts.

B.V. Floral Concepts will process the data in each social network according to the rules established for this purpose by each social network. Therefore, and until otherwise stated from B.V. Floral Concepts we can inform our followers on the corresponding social network of our activities, events, and other related topics, including customer service, through the channels provided by the social network for this purpose.

B.V. Floral Concepts will not extract personal data from social networks, unless the USER gives his / her express consent.

Special category of personal data

B.V. Floral Concepts does not collect or obtain personal data from USERS that are particularly sensitive or included in the special category of USER’s personal data, unless they explicitly provide it. Special categories of personal data refer to information relating to race or ethnic origin, political opinions, religious or philosophical beliefs or other beliefs of a similar nature, trade union membership, genetic data, biometric data for the sole purpose of identifying a natural person, health data, sex life or sexual orientation.

Child Use Policy

This website is not designed or directed to children under the age of sixteen (16), without parental or legal guardian permission. In this regard, we do not knowingly collect information from such individuals. In any case, if the parents or legal representatives consider that their children have provided us with personal data, without their consent, please contact us by writing to the address of the data controller.

Direct Marketing

We will not use USER’s personal data for direct marketing purposes without their express prior consent.

If at any time you decide to stop receiving commercial or promotional information from B.V. Floral Concepts you can, without charge and without having to provide any justification, unsubscribe from direct marketing campaigns and oppose the future processing of your personal data for these purposes by sending us an e-mail to the address of the Data Controller or by using the “unsubscribe” option in the subject line of the e-mail. You can also use the unsubscribe procedure provided in any promotional message you receive from B.V. Floral Concepts.

However, even if you decide not to subscribe or unsubscribe from promotional emails or newsletters, B.V. Floral Concepts may continue to contact you regarding important non-commercial information, such as incident resolution, error detection and prevention or, in general, to comply with the Legal Notice and/or Conditions of Use and Access of the website.

Automated decision making

B.V. Floral Concepts does not carry out automated decision-making processes, including profiling, unless you have explicitly authorized us to do so. In that case, we would inform you about the logic used in the decision and the meaning and expected consequences of such processing to you.

Links to other websites

On the B.V. Floral Concepts websites there are links to other websites that we consider potentially useful and informative for you. However, bear in mind that B.V. Floral Concepts does not endorse or recommend the content or services of such websites, nor is it responsible for their privacy policies. We encourage you to be aware of and read the privacy policies of all sites you visit. Remember that what it is indicated in this Privacy Policy only applies to the data collected and/or processed by B.V. Floral Concepts.

Changes and completeness of our Privacy Policy

B.V. Floral Concepts will only use your personal data in accordance with the provisions of the Privacy Policy in force at the time when we collect your personal data. B.V. Floral Concepts reserves the right to modify this Privacy Policy at any time by publishing such modifications on our website, so we recommend that you visit it each time you access the Privacy Policy. If at any time it is decided to use personal data in a different way from that stated at the time it was collected, we will inform you by e-mail, provided that we have it at our disposal. At that time, you will be given the option to authorize other uses or transfers of the personal data that you have provided to us prior to the modification of our Privacy Policy.

In the event that any clause of this Privacy Policy is annulled or considered null, the rest of the conditions will not be affected, maintaining their full validity, in accordance with the regulations in force at any given time.